init

KretaWeb/Areas/UgyfelSzolgalat/ApiControllers/UgyfelSzolgalatApiController.cs

@@ -0,0 +1,176 @@
+using System;
+using System.Net;
+using System.Net.Http;
+using System.Web.Http;
+using System.Web.Http.ModelBinding;
+using Kendo.Mvc.UI;
+using Kreta.BusinessLogic.Interfaces;
+using Kreta.BusinessLogic.Security;
+using Kreta.Core.Enum;
+using Kreta.Core.Exceptions;
+using Kreta.Enums.ManualEnums;
+using Kreta.Resources;
+using Kreta.Web.Areas.UgyfelSzolgalat.Models;
+using Kreta.Web.Helpers.Error;
+using Kreta.Web.Helpers.Grid;
+using Kreta.Web.Security;
+using Newtonsoft.Json;
+using Newtonsoft.Json.Linq;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.ApiControllers
+{
+    [ApiRoleClaimsAuthorize(true)]
+    [ApiRolePackageAuthorize(KretaClaimPackages.Adminisztrator.ClaimValue)]
+    public class UgyfelSzolgalatApiController : ApiController
+    {
+        private readonly IJiraHelper JiraHelper;
+
+        public UgyfelSzolgalatApiController(IJiraHelper jiraHelper)
+        {
+            JiraHelper = jiraHelper ?? throw new ArgumentNullException(nameof(jiraHelper));
+        }
+
+        public DataSourceResult GetBejelentesekGrid(string data, [ModelBinder(typeof(ModelBinder.DataSourceRequestModelBinder))] DataSourceRequest request)
+        {
+            var gridParameters = Converter.GridParameter(request);
+
+            var model = JsonConvert.DeserializeObject<UgyfelszolgalatSearchModel>(data);
+            var response = JiraHelper.GetBejelentesek(ClaimData.IntezmenyAzonosito, model.BejelentesTypusId, model.ServiceDeskId, model.StatusId, gridParameters.FirstRow.ToString(), request.PageSize.ToString());
+
+            var result = response.data.ToDataSourceResult();
+            result.Total = response.dataTotalCount;
+            return result;
+        }
+
+        public HttpResponseMessage CreateCommentToBejegyzes(CreateBejelentesCommentModel model)
+        {
+            try
+            {
+                var respons = JiraHelper.CreateCommentToBejelentes(ClaimData.IntezmenyAzonosito, model);
+            }
+            catch (BlException ex)
+            {
+                if (ex.ExceptionType == BlExceptionType.JiraFileError)
+                {
+                    if (ex.UnHandledException != null)
+                    {
+                        throw new StatusError(CustomHTTPStatusEnum.JiraFileUploadError, ex.Message)
+                        {
+                            UnHandledException = ex.UnHandledException
+                        };
+                    }
+
+                    var jsonResult = JObject.FromObject(new { isFileError = true, errorMessage = ErrorResource.ABejelentesSikeresenMegtortentASzuksegesFajlokatProbaljaMegUjraCsatolniABejelentesReszleteinelBRAHibaOka + ex.Message });
+                    return Request.CreateErrorResponse(HttpStatusCode.BadRequest, jsonResult.ToString());
+                }
+                else
+                {
+                    var jsonResult = JObject.FromObject(new { isFileError = false, errorMessage = ex.Message });
+                    return Request.CreateErrorResponse(HttpStatusCode.BadRequest, jsonResult.ToString());
+                }
+            }
+
+            return Request.CreateResponse(HttpStatusCode.OK, model.Id);
+        }
+
+        public HttpResponseMessage CreateBejelentes(CreateBejelentesModel model)
+        {
+            try
+            {
+                if (ModelState.IsValid)
+                {
+                    if (model.UserAndBrowserInformation.Length > 0)
+                    {
+                        model.Leiras += Kreta.Core.Constants.General.UgyfelszolgalatSpecialisElvalaszto + model.UserAndBrowserInformation;
+                        model.Leiras += "\n\rBejelentés időpontja: " + DateTime.Now.ToString();
+                    }
+                    var respons = JiraHelper.CreateBejelentes(ClaimData.IntezmenyAzonosito, model);
+                    //JiraRestLogic.SubscribeToBejegyzes(respons.issueId);
+                }
+            }
+            catch (BlException ex)
+            {
+                if (ex.ExceptionType == BlExceptionType.JiraFileError)
+                {
+                    if (ex.UnHandledException != null)
+                    {
+                        throw new StatusError(CustomHTTPStatusEnum.JiraFileUploadError, ex.Message)
+                        {
+                            UnHandledException = ex.UnHandledException
+                        };
+                    }
+
+                    var jsonResult = JObject.FromObject(new { isFileError = true, errorMessage = ErrorResource.ABejelentesSikeresenMegtortentASzuksegesFajlokatProbaljaMegUjraCsatolniABejelentesReszleteinelBRAHibaOka + ex.Message });
+                    return Request.CreateErrorResponse(HttpStatusCode.BadRequest, jsonResult.ToString());
+                }
+                else
+                {
+                    var jsonResult = JObject.FromObject(new { isFileError = false, errorMessage = ex.Message });
+                    return Request.CreateErrorResponse(HttpStatusCode.BadRequest, jsonResult.ToString());
+                }
+            }
+
+            return Request.CreateResponse(HttpStatusCode.OK);
+        }
+
+        public HttpResponseMessage CreateDbVisszaallitas(CreateDbVisszaallitasModel model)
+        {
+            if (model.Datum < DateTime.Today.AddDays(-14))
+            {
+                ModelState.AddModelError("CreateDbVisszaallitasModel.Datum", UgyfelszolgalatResource.DatumNemLehetRegebbiKetHetnel);
+            }
+
+            if (model.Datum > DateTime.Today)
+            {
+                ModelState.AddModelError("CreateDbVisszaallitasModel.Datum", UgyfelszolgalatResource.DatumNemLehetKesobbiAMaiNapnal);
+            }
+
+            if (ModelState.IsValid)
+            {
+                if (model.UserAndBrowserInformation.Length > 0)
+                {
+                    model.Leiras += " " + model.UserAndBrowserInformation;
+                    model.Leiras += "\n\rBejelentés időpontja: " + DateTime.Now.ToString();
+                }
+                var respons = JiraHelper.CreateDbVisszaallitas(ClaimData.IntezmenyAzonosito, model);
+                //JiraRestLogic.SubscribeToBejegyzes(respons.issueId);
+                return new HttpResponseMessage(HttpStatusCode.OK);
+            }
+
+            return Request.CreateErrorResponse(HttpStatusCode.BadRequest, ModelState);
+        }
+
+        public HttpResponseMessage CreateUjUrlIgenyles(CreateUjUrlIgenylesModel model)
+        {
+            if (ModelState.IsValid)
+            {
+                if (model.UserAndBrowserInformation.Length > 0)
+                {
+                    model.Leiras += " " + model.UserAndBrowserInformation;
+                    model.Leiras += "\n\rBejelentés időpontja: " + DateTime.Now.ToString();
+                }
+                var respons = JiraHelper.CreateUjUrlIgenyles(ClaimData.IntezmenyAzonosito, model);
+                //JiraRestLogic.SubscribeToBejegyzes(respons.issueId);
+                return new HttpResponseMessage(HttpStatusCode.OK);
+            }
+
+            return Request.CreateErrorResponse(HttpStatusCode.BadRequest, ModelState);
+        }
+
+        public HttpResponseMessage CreateKonferenciaJelentkezes(CreateKonferenciaJelentkezesModel model)
+        {
+            if (ModelState.IsValid)
+            {
+                if (model.UserAndBrowserInformation.Length > 0)
+                {
+                    model.Leiras += " " + model.UserAndBrowserInformation;
+                    model.Leiras += "\n\rBejelentés időpontja: " + DateTime.Now.ToString();
+                }
+                var response = JiraHelper.CreateKonferenciaJelentkezes(ClaimData.IntezmenyAzonosito, model);
+                return new HttpResponseMessage(HttpStatusCode.OK);
+            }
+
+            return Request.CreateErrorResponse(HttpStatusCode.BadRequest, ModelState);
+        }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Controllers/UgyfelSzolgalatController.cs

@@ -0,0 +1,244 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text.RegularExpressions;
+using System.Web.Mvc;
+using Kreta.BusinessLogic.Helpers;
+using Kreta.BusinessLogic.Interfaces;
+using Kreta.BusinessLogic.Security;
+using Kreta.Enums.ManualEnums;
+using Kreta.Resources;
+using Kreta.Web.Areas.UgyfelSzolgalat.Models;
+using Kreta.Web.Helpers;
+using Kreta.Web.Models.EditorTemplates;
+using Kreta.Web.Security;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Controllers
+{
+    [MvcRoleClaimsAuthorize(true)]
+    [MvcRolePackageAuthorize(TanevEnum.Mind, KretaClaimPackages.Adminisztrator.ClaimValue)]
+    public class UgyfelSzolgalatController : Controller
+    {
+        private readonly IJiraHelper JiraHelper;
+
+        public readonly Dictionary<string, RequestTypeConnectionModel> RequestTypeConections;
+
+        private const string UgyfelSzolgalat = nameof(UgyfelSzolgalat);
+        private const string HibaOldal = nameof(HibaOldal);
+        private const string BejelentesMegse = nameof(BejelentesMegse);
+        private const string BejelentesKuldes = nameof(BejelentesKuldes);
+        private const string Bejelentes = nameof(Bejelentes);
+        private const string DbVisszaallitas = nameof(DbVisszaallitas);
+        private const string UjUrlIgenyles = nameof(UjUrlIgenyles);
+        private const string KonferenciaJelentkezes = nameof(KonferenciaJelentkezes);
+        private const string Kommunikacios = nameof(Kommunikacios);
+        private const string kommVissza = nameof(kommVissza);
+        private const string ugyfelVissza = nameof(ugyfelVissza);
+
+        public UgyfelSzolgalatController(IJiraHelper jiraHelper)
+        {
+            JiraHelper = jiraHelper ?? throw new ArgumentNullException(nameof(jiraHelper));
+
+            RequestTypeConections = new Dictionary<string, RequestTypeConnectionModel>
+            {
+                { "DbVisszaallitas", ReRequestTypeConnectionBuilder.DbVisszaallitasRequest() },
+                { "UjUrlIgenyles", ReRequestTypeConnectionBuilder.UjUrlIgenylesRequest() },
+                { "Egyeb", ReRequestTypeConnectionBuilder.EgyebRequest(JiraHelper.IsFileUploadEnabled) },
+                { "OktatasIgenyles", ReRequestTypeConnectionBuilder.OktatasIgenylesRequest() },
+                { "FejlesztesiJavaslat", ReRequestTypeConnectionBuilder.FejlesztesiJavaslatRequest(JiraHelper.IsFileUploadEnabled) },
+                { "SzakmaiKerdesek", ReRequestTypeConnectionBuilder.SzakmaiKerdesekRequest(JiraHelper.IsFileUploadEnabled) },
+                { "Hibajegy", ReRequestTypeConnectionBuilder.HibajegyRequest(JiraHelper.IsFileUploadEnabled) },
+                { "KonferenciaJelentkezes", ReRequestTypeConnectionBuilder.KonferenciaJelentkezesRequest() },
+                { "UzletiKerdes", ReRequestTypeConnectionBuilder.UzletiRequest(JiraHelper.IsFileUploadEnabled) },
+                { "KretaPoszeidon", ReRequestTypeConnectionBuilder.KretaPoszeidonRequest(JiraHelper.IsFileUploadEnabled) },
+                { "PenzugyiModul", ReRequestTypeConnectionBuilder.PenzugyiModulRequest() },
+                { "Dkt", ReRequestTypeConnectionBuilder.DktRequest(JiraHelper.IsFileUploadEnabled) }
+            };
+        }
+
+        public ActionResult UgyfelSzolgalatPopUp()
+        {
+            var popUpModel = new PopUpModel(CreateUgyfelszolgalatModel(), UgyfelSzolgalat);
+
+            popUpModel = popUpModel.AddBtn(popUpModel, ugyfelVissza, CommonResource.Vissza, "function(){ KretaWindowHelper.destroyWindow('UgyfelSzolgalatWindow'); }");
+            return PartialView(Constants.General.PopupView, popUpModel);
+        }
+
+        public ActionResult BejelentesPopUp(int typeId, string typeKey)
+        {
+            var requestType = new RequestTypeConnectionModel();
+            if (!RequestTypeConections.TryGetValue(typeKey, out requestType))
+            {
+                var popupModel = new PopUpModel(null, HibaOldal);
+                popupModel = popupModel.AddCancelBtn(popupModel, "function(){KretaWindowHelper.destroyWindow('UgyfelSzolgalatWindow');}");
+                return PartialView(Constants.General.PopupView, popupModel);
+            }
+
+            var model = SetModel(typeId, requestType);
+
+            var popUpModel = new PopUpModel(model, requestType.View);
+
+            popUpModel = popUpModel.AddBtn(popUpModel, BejelentesMegse, UgyfelszolgalatResource.Megse, "function(){ KretaWindowHelper.destroyWindow('BejelentesWindow'); }");
+            popUpModel = popUpModel.AddBtn(popUpModel, BejelentesKuldes, UgyfelszolgalatResource.Kuldes, "function(){ BejelentesHelper.SendBejelentes(); }");
+            return PartialView(Constants.General.PopupView, popUpModel);
+        }
+
+        private BejelentesBaseModel SetModel(int typeId, RequestTypeConnectionModel requestType)
+        {
+            var model = new BejelentesBaseModel();
+            var intezmenyCo = new IntezmenyHelper(ConnectionTypeExtensions.GetSessionConnectionType()).GetIntezmenyiAdatok();
+
+            switch (requestType.View)
+            {
+                case Bejelentes:
+                    model = new BejelentesModel(requestType.Fejlec,
+                        typeId,
+                        requestType.NeedUserAndBrowserInformation,
+                        requestType.IsFileUploadEnabled,
+                        JiraHelper.GetMaxFileSizeInBytes(),
+                        JiraHelper.GetAllowedFileExtensionArray(),
+                        requestType.TextBoxTitle,
+                        requestType.TextAreaTitle,
+                        requestType.NeedFullAddressToBejelentesCim ? ClaimData.OrganizationFullAddress : string.Empty,
+                        intezmenyCo);
+                    break;
+
+                case DbVisszaallitas:
+                    model = new DbVisszaallitasModel(requestType.Fejlec, typeId, requestType.NeedUserAndBrowserInformation, requestType.IsFileUploadEnabled, intezmenyCo);
+                    break;
+
+                case UjUrlIgenyles:
+                    model = new UjUrlIgenyles(requestType.Fejlec, typeId, requestType.NeedUserAndBrowserInformation, requestType.IsFileUploadEnabled, intezmenyCo);
+                    break;
+
+                case KonferenciaJelentkezes:
+                    model = new KonferenciaJelentkezesModel(requestType.Fejlec, typeId, requestType.NeedUserAndBrowserInformation, requestType.IsFileUploadEnabled);
+                    break;
+            }
+            return model;
+        }
+
+        public ActionResult KommunikaciosPopUp(string id)
+        {
+            var popUpModel = new PopUpModel(GetKommunikaciosModel(id), Kommunikacios);
+            popUpModel = popUpModel.AddBtn(popUpModel, kommVissza, CommonResource.Vissza, "function(){ KretaWindowHelper.destroyWindow('KommunikaciosWindow'); }");
+            return PartialView(Constants.General.PopupView, popUpModel);
+        }
+
+        private UgyfelszolgalatModel CreateUgyfelszolgalatModel()
+        {
+            var model = new UgyfelszolgalatModel
+            {
+                ServiceDeskId = JiraHelper.GetServiceDeskId(ClaimData.IntezmenyAzonosito)
+            };
+
+            model.StatusList.Add(new SelectListItem { Text = UgyfelszolgalatResource.Osszes, Value = " ", Selected = true });
+            model.StatusList.Add(new SelectListItem { Text = UgyfelszolgalatResource.Nyitott, Value = "OPEN_REQUESTS" });
+            model.StatusList.Add(new SelectListItem { Text = UgyfelszolgalatResource.Lezart, Value = "CLOSED_REQUESTS" });
+
+            var requestTypes = JiraHelper.GetRequestTypes(ClaimData.IntezmenyAzonosito);
+
+            foreach (var requestTypeItem in requestTypes.Values)
+            {
+                if (RequestTypeConections.TryGetValue(requestTypeItem.HelpText, out RequestTypeConnectionModel value))
+                {
+                    requestTypeItem.Order = value.Order;
+                    requestTypeItem.IsFileUploadEnabled = value.IsFileUploadEnabled;
+                }
+            }
+
+            if (requestTypes?.Values != null)
+            {
+                foreach (var item in requestTypes.Values.Where(a => a.GroupIds != null && a.GroupIds.Count > 0 && a.HelpText != "Hibajegy" && a.HelpText != "Egyeb").OrderBy(a => a.Order))
+                {
+                    model.BejelentesTypusList.Add(new SelectListItem { Text = item.Name, Value = item.Id });
+                    model.BejelentesGombsor.Add(new UgyfelszolgalatModel.BejelentesGomb { Id = item.Id, ToolTip = item.Name, Key = item.HelpText });
+                }
+
+                foreach (var item in requestTypes.Values.Where(a => a.GroupIds != null && a.GroupIds.Count > 0 && (a.HelpText == "Hibajegy" || a.HelpText == "Egyeb")).OrderBy(a => a.Order))
+                {
+                    model.BejelentesTypusList.Add(new SelectListItem { Text = item.Name, Value = item.Id });
+                    model.BejelentesGombsor.Add(new UgyfelszolgalatModel.BejelentesGomb { Id = item.Id, ToolTip = item.Name, Key = item.HelpText });
+                }
+            }
+
+            return model;
+        }
+
+        public ActionResult RefreshCommentList(string id)
+        {
+            CommentsModel CommentList = GetCommentListReverse(id);
+            return PartialView("Comments", CommentList);
+        }
+
+        private KommunikaciosModel GetKommunikaciosModel(string id)
+        {
+            var bejelentes = JiraHelper.GetBejelentes(ClaimData.IntezmenyAzonosito, id);
+
+            if (RequestTypeConections.TryGetValue(bejelentes.RequestType.HelpText, out RequestTypeConnectionModel value))
+            {
+                bejelentes.RequestType.IsFileUploadEnabled = value.IsFileUploadEnabled;
+            }
+            else
+            {
+                bejelentes.RequestType.IsFileUploadEnabled = false;
+            }
+
+            CommentsModel CommentList = GetCommentListReverse(id);
+            var issueName = bejelentes.RequestFieldValues.FirstOrDefault(a => a.fieldId == "summary").value.ToString();
+            string issueDescription = null;
+            foreach (var bejelentesItem in bejelentes.RequestFieldValues)
+            {
+                if (bejelentesItem.fieldId == "description" && bejelentesItem.value != null)
+                {
+                    issueDescription = bejelentesItem.value.ToString().Split(new[] { Kreta.Core.Constants.General.UgyfelszolgalatSpecialisElvalaszto }, StringSplitOptions.None)[0];
+                    break;
+                }
+            }
+
+            var bejelentesModel = new KommunikaciosModel
+            {
+                Status = bejelentes.CurrentStatus.Status,
+                ServiceDesk = bejelentes.ServiceDesk.ProjectName,
+                IssueId = bejelentes.IssueId,
+                IssueName = issueName,
+                IssueDescription = issueDescription == null ? null : Regex.Replace(issueDescription, Core.Constants.RegularExpressions.ThisOrThatLineBreak, "<br />"),
+                TaskKey = bejelentes.IssueKey,
+                CommentList = CommentList,
+                IsFileUploadEnabled = bejelentes.RequestType.IsFileUploadEnabled,
+                AttachmentMaxFileSizeInBytes = JiraHelper.GetMaxFileSizeInBytes(),
+                AllowedFileExtensionArray = JiraHelper.GetAllowedFileExtensionArray()
+            };
+
+            return bejelentesModel;
+        }
+
+        private CommentsModel GetCommentListReverse(string id)
+        {
+            var comments = JiraHelper.GetBejelentesCommentek(ClaimData.IntezmenyAzonosito, id);
+
+            CommentsModel CommentList = new CommentsModel();
+            foreach (var comment in comments)
+            {
+                /*A Jira api sajnos nem ad lehetőséget a text html-é formázására jelenleg
+                  ezt megkérdeztük a Jira szuporttól és a forumokon is.
+                  ez egy alternativ megoldás de service usert igényelne amit nem szeretnénk*/
+                //var restapiClient = new RestClient("https://jira.ekreta.hu/rest/api/1.0");
+                //restapiClient.Authenticator = new HttpBasicAuthenticator("dezsit", "dezsitjelszava");
+                //var apiRequest = CreateRequest("/render", Method.POST);
+                //apiRequest.AddHeader("Accept", "text/html, */*; q=0.01");
+                //apiRequest.AddBody(new { rendererType = "atlassian-wiki-renderer", unrenderedMarkup = text, forWysiwyg = true });
+                //return Execute(restapiClient, apiRequest);
+                var formatedHTMLText = comment.Body.Replace("\n\n", "<br>");
+                CommentList.Add(new CommentModel
+                {
+                    Id = comment.Id,
+                    Name = comment.Author.DisplayName,
+                    Text = formatedHTMLText,
+                    FreandlyDate = DateTime.Parse(comment.Created.Iso8601).ToString(Core.Constants.ToStringPattern.DateTimeWithoutSecondsPattern)
+                });
+            }
+            return CommentList;
+        }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/BejelentesBaseModel.cs

@@ -0,0 +1,20 @@
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class BejelentesBaseModel
+    {
+        public BejelentesBaseModel() { }
+
+        public BejelentesBaseModel(string fejlec, int requestTypeId, int needUserAndBrowserInformation, bool isFileUploadEnabled)
+        {
+            Fejlec = fejlec;
+            RequestTypeId = requestTypeId;
+            NeedUserAndBrowserInformation = needUserAndBrowserInformation;
+            IsFileUploadEnabled = isFileUploadEnabled;
+        }
+
+        public string Fejlec { get; set; }
+        public int RequestTypeId { get; set; }
+        public int NeedUserAndBrowserInformation { get; set; }
+        public bool IsFileUploadEnabled { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/BejelentesModel.cs

@@ -0,0 +1,35 @@
+using Kreta.BusinessLogic.HelperClasses;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class BejelentesModel : BejelentesBaseModel
+    {
+        public BejelentesModel(
+            string fejlec,
+            int requestTypeId,
+            int needUserAndBrowserInformation,
+            bool isFileUploadEnabled,
+            int attachmentMaxFileSizeInBytes,
+            string[] allowedFileExtensionArray,
+            string textBoxTitle,
+            string textAreaTitle,
+            string textBox,
+            IntezmenyCO intezmenyAdatok) : base(fejlec, requestTypeId, needUserAndBrowserInformation, isFileUploadEnabled)
+        {
+            TextBoxTitle = textBoxTitle;
+            TextAreaTitle = textAreaTitle;
+            TextBox = textBox;
+            IntezmenyAdatok = intezmenyAdatok;
+            AttachmentMaxFileSizeInBytes = attachmentMaxFileSizeInBytes;
+            AllowedFileExtensionArray = allowedFileExtensionArray;
+        }
+
+        public string TextBoxTitle { get; set; }
+        public string TextAreaTitle { get; set; }
+        public string TextBox { get; set; }
+        public string TextArea { get; set; }
+        public IntezmenyCO IntezmenyAdatok { get; set; }
+        public int AttachmentMaxFileSizeInBytes { get; set; }
+        public string[] AllowedFileExtensionArray { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CreateBejelentesCommentModel.cs

@@ -0,0 +1,23 @@
+using System;
+using System.Collections.Generic;
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CreateBejelentesCommentModel
+    {
+        public string Id { get; set; }
+        [StringLength(5000, ErrorMessageResourceName = nameof(ErrorResource.AMegjegyzesSzovegeNemLehet5000KarakternelHosszabb), ErrorMessageResourceType = typeof(ErrorResource))]
+        public string Comment { get; set; }
+        public List<CsatolmanyModel> CsatolmanyArray { get; set; }
+
+        public static implicit operator CreateBejelentesComment(CreateBejelentesCommentModel createBejelentesCommentModel) => new CreateBejelentesComment
+        {
+            Id = createBejelentesCommentModel.Id,
+            Comment = createBejelentesCommentModel.Comment,
+            CsatolmanyArray = createBejelentesCommentModel.CsatolmanyArray.ConvertAll(new Converter<CsatolmanyModel, Csatolmany>((x) => x))
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CreateBejelentesModel.cs

@@ -0,0 +1,33 @@
+using System;
+using System.Collections.Generic;
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CreateBejelentesModel
+    {
+
+        [StringLength(100, MinimumLength = 3, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.CimKitolteseKotelezoMinimum3Maximum100Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string Cim { get; set; }
+
+        [StringLength(5000, MinimumLength = 10, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.LeirasKitolteseKotelezoMinimum10Maximum5000Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string Leiras { get; set; }
+
+        public string RequestTypeId { get; set; }
+
+        public List<CsatolmanyModel> CsatolmanyArray { get; set; }
+
+        public string UserAndBrowserInformation { get; set; }
+
+        public static implicit operator CreateBejelentes(CreateBejelentesModel createBejelentesModel) => new CreateBejelentes
+        {
+            Cim = createBejelentesModel.Cim,
+            CsatolmanyArray = createBejelentesModel.CsatolmanyArray.ConvertAll(new Converter<CsatolmanyModel, Csatolmany>((x) => x)),
+            Leiras = createBejelentesModel.Leiras,
+            RequestTypeId = createBejelentesModel.RequestTypeId,
+            UserAndBrowserInformation = createBejelentesModel.UserAndBrowserInformation
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CreateDbVisszaallitasModel.cs

@@ -0,0 +1,27 @@
+using System;
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CreateDbVisszaallitasModel
+    {
+        [Required(ErrorMessageResourceName = nameof(UgyfelszolgalatResource.DatumKitolteseKotelezo), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public DateTime? Datum { get; set; }
+        public string RequestTypeId { get; set; }
+
+        [StringLength(5000, MinimumLength = 10, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.LeirasKitolteseKotelezoMinimum10Maximum5000Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string Leiras { get; set; }
+
+        public string UserAndBrowserInformation { get; set; }
+
+        public static implicit operator CreateDbVisszaallitas(CreateDbVisszaallitasModel createDbVisszaallitasModel) => new CreateDbVisszaallitas
+        {
+            Datum = createDbVisszaallitasModel.Datum,
+            Leiras = createDbVisszaallitasModel.Leiras,
+            RequestTypeId = createDbVisszaallitasModel.RequestTypeId,
+            UserAndBrowserInformation = createDbVisszaallitasModel.UserAndBrowserInformation
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CreateKonferenciaJelentkezesModel.cs

@@ -0,0 +1,37 @@
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CreateKonferenciaJelentkezesModel
+    {
+        [Range(1, 10, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.AJelentkezoSzemelyekSzamaMinimum1Maximum10Lehet), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        [Required(ErrorMessageResourceName = nameof(UgyfelszolgalatResource.AJelentkezoSzemelyekSzamanakMegadasaKotelezo), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public int? JelentkezoSzemelyekSzama { get; set; }
+
+        [StringLength(1000, ErrorMessageResourceName = nameof(ErrorResource.JelentkezoSzemelyekListajaMaxHossz), ErrorMessageResourceType = typeof(ErrorResource))]
+        [Required(ErrorMessageResourceName = nameof(UgyfelszolgalatResource.AJelentkezoSzemelyekListajanakMegadasaKotelezo), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string JelentkezoSzemelyekListaja { get; set; }
+
+        [StringLength(1000, ErrorMessageResourceName = nameof(ErrorResource.EgyebUzenetMaxHossz), ErrorMessageResourceType = typeof(ErrorResource))]
+        public string EgyebUzenet { get; set; }
+
+        public string RequestTypeId { get; set; }
+
+        [StringLength(5000, MinimumLength = 10, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.LeirasKitolteseKotelezoMinimum10Maximum5000Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string Leiras { get; set; }
+
+        public string UserAndBrowserInformation { get; set; }
+
+        public static implicit operator CreateKonferenciaJelentkezes(CreateKonferenciaJelentkezesModel createKonferenciaJelentkezesModel) => new CreateKonferenciaJelentkezes
+        {
+            JelentkezoSzemelyekListaja = createKonferenciaJelentkezesModel.JelentkezoSzemelyekListaja,
+            JelentkezoSzemelyekSzama = createKonferenciaJelentkezesModel.JelentkezoSzemelyekSzama,
+            EgyebUzenet = createKonferenciaJelentkezesModel.EgyebUzenet,
+            Leiras = createKonferenciaJelentkezesModel.Leiras,
+            RequestTypeId = createKonferenciaJelentkezesModel.RequestTypeId,
+            UserAndBrowserInformation = createKonferenciaJelentkezesModel.UserAndBrowserInformation
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CreateUjUrlIgenylesModel.cs

@@ -0,0 +1,28 @@
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CreateUjUrlIgenylesModel
+    {
+        [StringLength(15, MinimumLength = 3, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.UrlKitolteseKotelezoMinimum3Maximum15Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        [RegularExpression(Core.Constants.RegularExpressions.UjUrlName, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.AzUrlNeveKizarolagEkezetNelkuliKisBetuketEsKotojeletTartalmazhat), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string UjUrlName { get; set; }
+
+        [StringLength(5000, MinimumLength = 10, ErrorMessageResourceName = nameof(UgyfelszolgalatResource.LeirasKitolteseKotelezoMinimum10Maximum5000Karakter), ErrorMessageResourceType = typeof(UgyfelszolgalatResource))]
+        public string Leiras { get; set; }
+
+        public string RequestTypeId { get; set; }
+
+        public string UserAndBrowserInformation { get; set; }
+
+        public static implicit operator CreateUjUrlIgenyles(CreateUjUrlIgenylesModel createUjUrlIgenylesModel) => new CreateUjUrlIgenyles
+        {
+            UjUrlName = createUjUrlIgenylesModel.UjUrlName,
+            Leiras = createUjUrlIgenylesModel.Leiras,
+            RequestTypeId = createUjUrlIgenylesModel.RequestTypeId,
+            UserAndBrowserInformation = createUjUrlIgenylesModel.UserAndBrowserInformation
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/CsatolmanyModel.cs

@@ -0,0 +1,16 @@
+using Kreta.BusinessLogic.HelperClasses.Ugyfelszolgalat;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class CsatolmanyModel
+    {
+        public string Name { get; set; }
+        public string ContentAsBase64EncodedString { get; set; }
+
+        public static implicit operator Csatolmany(CsatolmanyModel csatolmanyModel) => new Csatolmany
+        {
+            ContentAsBase64EncodedString = csatolmanyModel.ContentAsBase64EncodedString,
+            Name = csatolmanyModel.Name
+        };
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/DbVisszaallitasModel.cs

@@ -0,0 +1,21 @@
+using System;
+using Kreta.BusinessLogic.HelperClasses;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class DbVisszaallitasModel : BejelentesBaseModel
+    {
+        public DbVisszaallitasModel(string fejlec, int requestTypeId, int needUserAndBrowserInformation, bool isFileUploadEnabled, IntezmenyCO intezmenyAdatok)
+        : base(fejlec, requestTypeId, needUserAndBrowserInformation, isFileUploadEnabled)
+        {
+            IntezmenyAdatok = intezmenyAdatok;
+        }
+
+        public string VisszaallitasKerdes => UgyfelszolgalatResource.MikorraSzeretneVisszaallitaniAzAdatbazist;
+        public string VisszaallitasFigyelmeztetes => UgyfelszolgalatResource.Vigyazat;
+        public DateTime? VisszaallitasDatum { get; set; }
+        public DateTime MaiDatum => DateTime.Now;
+        public IntezmenyCO IntezmenyAdatok { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/KommunikaciosModel.cs

@@ -0,0 +1,35 @@
+using System.Collections.Generic;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class KommunikaciosModel
+    {
+        public string Status { get; set; }
+        public string ServiceDesk { get; set; }
+        public string IssueId { get; set; }
+        public string IssueDescription { get; set; }
+        public string IssueText { get; set; }
+        public string IssueName { get; set; }
+        public string TaskKey { get; set; }
+        public bool IsFileUploadEnabled { get; set; }
+        public int AttachmentMaxFileSizeInBytes { get; set; }
+        public string[] AllowedFileExtensionArray { get; set; }
+
+        public CommentsModel CommentList { get; set; }
+    }
+
+    public class CommentsModel : List<CommentModel>
+    {
+
+    }
+
+    public class CommentModel
+    {
+        public string Id { get; set; }
+        public string Name { get; set; }
+        public string Text { get; set; }
+        public string FreandlyDate { get; set; }
+        public string IconUrl { get; set; }
+
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/KonferenciaJelentkezesModel.cs

@@ -0,0 +1,11 @@
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class KonferenciaJelentkezesModel : BejelentesBaseModel
+    {
+        public KonferenciaJelentkezesModel(string fejlec, int requestTypeId, int needUserAndBrowserInformation, bool isFileUploadEnabled) : base(fejlec, requestTypeId, needUserAndBrowserInformation, isFileUploadEnabled) { }
+
+        public int JelentkezoSzemelyekSzama { get; set; }
+        public string JelentkezoSzemelyekListaja { get; set; }
+        public string EgyebUzenet { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/RequestTypeConnectionModel.cs

@@ -0,0 +1,178 @@
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class RequestTypeConnectionModel
+    {
+        public string View { get; set; }
+        public string Fejlec { get; set; }
+        public string TextBoxTitle { get; set; }
+        public string TextAreaTitle { get; set; }
+        public int NeedUserAndBrowserInformation { get; set; }
+        public bool NeedFullAddressToBejelentesCim { get; set; }
+        public bool IsFileUploadEnabled { get; set; }
+        public int Order { get; set; }
+    }
+
+    public static class ReRequestTypeConnectionBuilder
+    {
+        public static RequestTypeConnectionModel DktRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.DigitalisKollaboraciosTerrelKapcsolatosBejelentes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.BejelentesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.LeirasSzovege}{Core.Constants.General.Required}",
+                Order = 1,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel PenzugyiModulRequest()
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.PenzugyiModullalKapcsolatosBejelentes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.BejelentesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.LeirasSzovege}{Core.Constants.General.Required}",
+                Order = 11,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = true,
+            };
+        }
+
+        public static RequestTypeConnectionModel KretaPoszeidonRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.KretaPoszeidonBejelentes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.BejelentesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.LeirasSzovege}{Core.Constants.General.Required}",
+                Order = 10,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel EgyebRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.EgyebBejelentes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.BejelentesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.ABejelentesLeirasa}{Core.Constants.General.Required}",
+                Order = 9,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel KonferenciaJelentkezesRequest()
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "KonferenciaJelentkezes",
+                Fejlec = UgyfelszolgalatResource.KonferenciaJelentkezes,
+                Order = 8,
+                NeedUserAndBrowserInformation = 1
+            };
+        }
+
+        public static RequestTypeConnectionModel UjUrlIgenylesRequest()
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "UjUrlIgenyles",
+                Fejlec = UgyfelszolgalatResource.UjUrlCimIgenylese,
+                Order = 7,
+                NeedUserAndBrowserInformation = 1
+            };
+        }
+
+        public static RequestTypeConnectionModel UzletiRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.UzletiKerdes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.KerdesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.AKerdesLeirasa}{Core.Constants.General.Required}",
+                Order = 6,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel DbVisszaallitasRequest()
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "DbVisszaallitas",
+                Fejlec = UgyfelszolgalatResource.AdatbazisVisszaallitasa,
+                NeedUserAndBrowserInformation = 1,
+                Order = 5
+            };
+        }
+
+        public static RequestTypeConnectionModel OktatasIgenylesRequest()
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.OktatasIgenylese,
+                TextBoxTitle = $"{UgyfelszolgalatResource.AzOktatasHelyszine}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.EgyebMegjegyzesekAzOktatassalKapcsolatban}{Core.Constants.General.Required}",
+                Order = 4,
+                NeedUserAndBrowserInformation = 1,
+                NeedFullAddressToBejelentesCim = true
+            };
+        }
+
+        public static RequestTypeConnectionModel FejlesztesiJavaslatRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.FejlesztesiJavaslatBejelentese,
+                TextBoxTitle = $"{UgyfelszolgalatResource.JavaslatCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.JavaslatLeirasa}{Core.Constants.General.Required}",
+                Order = 3,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel SzakmaiKerdesekRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.OktatastechnikaiSzakmaiKerdes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.KerdesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.AKerdesLeirasa}{Core.Constants.General.Required}",
+                Order = 2,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+
+        public static RequestTypeConnectionModel HibajegyRequest(bool isFileUploadEnabled)
+        {
+            return new RequestTypeConnectionModel
+            {
+                View = "Bejelentes",
+                Fejlec = UgyfelszolgalatResource.Hibabajelentes,
+                TextBoxTitle = $"{UgyfelszolgalatResource.BejelentesCime}{Core.Constants.General.Required}",
+                TextAreaTitle = $"{UgyfelszolgalatResource.HibaLeirasa}{Core.Constants.General.Required}",
+                Order = 1,
+                NeedUserAndBrowserInformation = 1,
+                IsFileUploadEnabled = isFileUploadEnabled
+            };
+        }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/TemporaryAttachmentsModel.cs

@@ -0,0 +1,18 @@
+using System.Collections.Generic;
+using Newtonsoft.Json;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class TemporaryAttachmentsModel
+    {
+        public class Attachment
+        {
+            [JsonProperty("temporaryAttachmentId")]
+            public string TemporaryAttachmentId { get; set; }
+            [JsonProperty("fileName")]
+            public string FileName { get; set; }
+        }
+        public List<Attachment> TemporaryAttachments { get; set; }
+
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/UgyfelszolgalatGridModel.cs

@@ -0,0 +1,30 @@
+using System;
+using System.ComponentModel.DataAnnotations;
+using Kreta.BusinessLogic.Interfaces;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class UgyfelszolgalatGridModel : IKretaIdentity
+    {
+        public string ID { get; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.BejelentesTipusa), ResourceType = typeof(UgyfelszolgalatResource))]
+        public string BejelentesTipus { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.Referencia), ResourceType = typeof(UgyfelszolgalatResource))]
+        public string Referencia { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.BejeletesCime), ResourceType = typeof(UgyfelszolgalatResource))]
+        public string BejelentesCime { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.Statusz), ResourceType = typeof(UgyfelszolgalatResource))]
+        public string Status { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.BejelentesDatuma), ResourceType = typeof(UgyfelszolgalatResource))]
+        public DateTime BejelentesDatuma { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.UtolsoFrissites), ResourceType = typeof(UgyfelszolgalatResource))]
+        public DateTime UtolsoFrissites { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/UgyfelszolgalatModel.cs

@@ -0,0 +1,36 @@
+using System.Collections.Generic;
+using System.ComponentModel.DataAnnotations;
+using System.Web.Mvc;
+using Kreta.Resources;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class UgyfelszolgalatModel
+    {
+        public UgyfelszolgalatModel()
+        {
+            BejelentesTypusList = new List<SelectListItem>();
+            StatusList = new List<SelectListItem>();
+            BejelentesGombsor = new List<BejelentesGomb>();
+        }
+
+        public List<SelectListItem> BejelentesTypusList { get; set; }
+        public List<SelectListItem> StatusList { get; set; }
+        public List<BejelentesGomb> BejelentesGombsor { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.BejelentesTipusa), ResourceType = typeof(UgyfelszolgalatResource))]
+        public int? BejelentesTypusId { get; set; }
+
+        [Display(Name = nameof(UgyfelszolgalatResource.Statusz), ResourceType = typeof(UgyfelszolgalatResource))]
+        public int? StatusId { get; set; }
+        public string ServiceDeskId { get; set; }
+        public string Fejlec => UgyfelszolgalatResource.KRETAUgyfelszolgalat;
+
+        public class BejelentesGomb
+        {
+            public string Id { get; set; }
+            public string ToolTip { get; set; }
+            public string Key { get; set; }
+        }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/UgyfelszolgalatSearchModel.cs

@@ -0,0 +1,9 @@
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class UgyfelszolgalatSearchModel
+    {
+        public string ServiceDeskId { get; set; }
+        public string BejelentesTypusId { get; set; }
+        public string StatusId { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Models/UjUrlIgenyles.cs

@@ -0,0 +1,16 @@
+using Kreta.BusinessLogic.HelperClasses;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat.Models
+{
+    public class UjUrlIgenyles : BejelentesBaseModel
+    {
+        public UjUrlIgenyles(string fejlec, int requestTypeId, int needUserAndBrowserInformation, bool isFileUploadEnabled, IntezmenyCO intezmenyCo) : base(fejlec, requestTypeId, needUserAndBrowserInformation, isFileUploadEnabled)
+        {
+            IntezmenyAdatok = intezmenyCo;
+        }
+
+        public string UjUrlName;
+
+        public IntezmenyCO IntezmenyAdatok { get; set; }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/UgyfelSzolgalatAreaRegistration.cs

@@ -0,0 +1,24 @@
+using System.Web.Mvc;
+
+namespace Kreta.Web.Areas.UgyfelSzolgalat
+{
+    public class UgyfelSzolgalatAreaRegistration : AreaRegistration
+    {
+        public override string AreaName
+        {
+            get
+            {
+                return "UgyfelSzolgalat";
+            }
+        }
+
+        public override void RegisterArea(AreaRegistrationContext context)
+        {
+            context.MapRoute(
+                "UgyfelSzolgalat_default",
+                "UgyfelSzolgalat/{controller}/{action}/{id}",
+                new { action = "Index", id = UrlParameter.Optional }
+            );
+        }
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/Bejelentes.cshtml

@@ -0,0 +1,179 @@
+@using Kreta.Web.Helpers
+@using Kreta.Resources
+@using Kreta.Web.Security
+
+@model Kreta.Web.Areas.UgyfelSzolgalat.Models.BejelentesModel
+@{
+    Layout = null;
+}
+<div id="UgyfelszolgValidation">
+    @Html.KretaValidationSummary()
+</div>
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.RequestTypeId)
+    @Html.HiddenFor(m => m.NeedUserAndBrowserInformation)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.IntezmenyAzonosito)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.Nev)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.FenntartoAzonosito)
+
+    <div class="row labelFix">
+        <div class="col-sm-12">
+            @Html.KretaLabelForWithoutName(m => m.TextBoxTitle)
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @Html.KretaTextBoxFor(m => m.TextBox)
+        </div>
+    </div>
+    <div class="row labelFix">
+        <div class="col-sm-12">
+            @Html.KretaLabelForWithoutName(m => m.TextAreaTitle)
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @Html.KretaTextAreaFor(m => m.TextArea, 20, new Dictionary<string, object>() {{ "class", "validateDescriptionLength" } })
+        </div>
+    </div>
+    <div class="row">
+        <div id="validateDescriptionLengthLabel" class="col-sm-12"></div>
+    </div>
+    @if (Model.IsFileUploadEnabled)
+    {
+        <div id="CsatolmanyokInputContainer" class="row">
+            @UgyfelszolgalatResource.CsatolmanyokHozzaadasa
+            @Html.KretaFileUpload("CsatolmanyokInput", onSelectEvent: "function(e){ BejelentesHelper.onSelect(e); }")
+        </div>
+    }
+</div>
+
+<script type="text/javascript">
+  var BejelentesHelper = (function () {
+    var helper = function () { };
+    helper.SendBejelentes = function () {
+      var userAndBrowserInformation = "";
+      if ($("#NeedUserAndBrowserInformation").val() === "1") {
+        userAndBrowserInformation = "Intézmény azonosítója: ";
+        userAndBrowserInformation += $("#IntezmenyAdatok_IntezmenyAzonosito").val() !== "" ? $("#IntezmenyAdatok_IntezmenyAzonosito").val() : "-";
+
+        userAndBrowserInformation += "\n\rIntézmény neve: ";
+        userAndBrowserInformation += $("#IntezmenyAdatok_Nev").val() !== "" ? $("#IntezmenyAdatok_Nev").val() : "-";
+
+        userAndBrowserInformation += "\n\rIntézmény fenntartóazonosítója: ";
+        userAndBrowserInformation += $("#IntezmenyAdatok_FenntartoAzonosito").val() !== "" ? $("#IntezmenyAdatok_FenntartoAzonosito").val() : "-";
+
+        var bejelento = "@(ClaimData.FelhasznaloNev?? string.Empty)";
+        if (bejelento != "") {
+          userAndBrowserInformation += ("\n\rBejelentő neve: " + bejelento.toString());
+        }
+
+        userAndBrowserInformation += "\n\rBejelentő felület: ";
+        var fullUrl = location.href;
+        userAndBrowserInformation += typeof fullUrl !== 'undefined' ? fullUrl : "-";
+
+        userAndBrowserInformation += "\n\rBöngésző információ: ";
+        userAndBrowserInformation += "userAgent: " + navigator.userAgent + ";";
+        var windowWidth = window.innerWidth || document.body.clientWidth;
+        var windowHeight = window.innerHeight || document.body.clientHeight;
+        userAndBrowserInformation += "screenSize: " + windowWidth + "," + windowHeight + ";";
+      }
+
+      function SendRequest(csatolmanyArray) {
+        JiraRestHelper.createBejelentes($("#TextBox").val(), $("#TextArea").val(), $("#RequestTypeId").val(), csatolmanyArray, userAndBrowserInformation, BejelentesHelper.errorFeedback);
+      }
+      if ("@Model.IsFileUploadEnabled" === "True") {
+        KretaFileUpload.SendAttachmentsAsBase64EncodedString("CsatolmanyokInput", SendRequest);
+      } else {
+        SendRequest([]);
+      }
+    };
+
+    helper.onSelect = function (e) {
+      KretaFileUpload.StopAnimation();
+      var allowedFileExtensionArray = [];
+            @foreach (var item in Model.AllowedFileExtensionArray)
+            {
+                @:allowedFileExtensionArray.push("@item");
+            }
+      var attachmentMaxFileSizeInBytes = @Model.AttachmentMaxFileSizeInBytes;
+      var attachments = e.files;
+
+      for (var i = 0; i < attachments.length; i++) {
+        if (attachmentMaxFileSizeInBytes < attachments[i].size) {
+          e.preventDefault();
+          var errorMessage = "@ErrorResource.HibaTortentXMBNalNemLehetNagyobbAFajlMerete";
+          errorMessage = errorMessage.replace("{0}", attachmentMaxFileSizeInBytes / (1024 * 1024));
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", errorMessage, true);
+          break;
+        }
+        if ($.inArray(attachments[i].extension.toLowerCase(), allowedFileExtensionArray) === -1) {
+          e.preventDefault();
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", "@ErrorResource.AFajlKiterjeszteseVagyTipusaNemMegfelelo", true);
+          break;
+        }
+      }
+    }
+
+    helper.errorFeedback = function (data) {
+      try {
+        var errorResponse = CommonUtils.JSONparse(data.responseText);
+        if (typeof (errorResponse.ModelState["model.Cim"]) !== 'undefined' || typeof (errorResponse.ModelState["model.Leiras"]) !== 'undefined') {
+          return false;
+        } else if (typeof (errorResponse.ModelState["model.Comment"]) !== 'undefined') {
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", errorResponse.ModelState["model.Comment"], true);
+        } else {
+          var messageJson = CommonUtils.JSONparse(errorResponse.Message);
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", messageJson.errorMessage, true);
+          if (messageJson.isFileError === true) {
+            KretaFileUpload.ResetUploadControl("CsatolmanyokInputContainer");
+            JiraRestHelper.successCallBack("BejelentesWindow");
+          }
+        }
+      } catch (e) {
+        KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", "@CommonResource.HibaTortentAzOldalon", true);
+      }
+    }
+
+    return helper;
+  })();
+
+  $(document).ready(function () {
+    $("#" + JiraRestHelper.popUpTitles.Bejelentes.title).data("kendoWindow").title("@Model.Fejlec");
+    JiraRestHelper.ValidateDescriptionLength(5000);
+    $(".validateDescriptionLength").keyup(JiraRestHelper.ValidateDescriptionLength);
+
+    KretaFileUpload.DisplayValidationInfo("CsatolmanyokInputContainer", "CsatolmanyokFileUploadValidationInfo");
+    var attachmentMaxFileSizeInBytes = @Model.AttachmentMaxFileSizeInBytes;
+    var allowedFileExtensionArray = [];
+    allowedFileExtensionArray.push("Max.: {0}MB".replace("{0}", attachmentMaxFileSizeInBytes / (1024 * 1024)));
+    allowedFileExtensionArray.push("Megengedett:");
+        @foreach (var item in Model.AllowedFileExtensionArray)
+        {
+            @:allowedFileExtensionArray.push("@item");
+        }
+
+    var uploadButton = $("#CsatolmanyokInputContainer");
+    uploadButton.mouseenter(function () {
+      KretaFileUpload.StartAnimation();
+
+      KretaFileUpload.VaidationInfoExtensionContainerAnimation("CsatolmanyokFileUploadValidationInfo", allowedFileExtensionArray, 0);
+    });
+    uploadButton.mouseleave(function () {
+      KretaFileUpload.StopAnimation("CsatolmanyokFileUploadValidationInfo");
+    });
+  });
+</script>
+
+<style type="text/css">
+
+    .row.labelFix {
+        min-height: initial !important;
+    }
+
+        .row.labelFix div {
+            min-height: initial !important;
+            margin-left: -10px !important;
+        }
+
+</style>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/Comments.cshtml

@@ -0,0 +1,32 @@
+@using Kreta.Resources
+@using Kreta.Web.Areas.UgyfelSzolgalat.Models
+@using Kreta.Web.Helpers
+@{
+    Layout = null;
+}
+@model CommentsModel
+
+@{
+    foreach (var comment in Model)
+    {
+        <div id="row" class="ugyfelszolgalat-comment-row">
+            <div class="col-sm-6 ugyfelszolgalat-comment-name">
+                @comment.Name
+            </div>
+            <div class="col-sm-6 ugyfelszolgalat-comment-date">
+                @comment.FreandlyDate
+            </div>
+        </div>
+        <div id="row">
+            <div class="col-sm-12 ugyfelszolgalat-comment-row-container">
+                @Html.Raw(comment.Text)
+            </div>
+        </div>
+    }
+    if (Model.Count == 0)
+    {
+        <div id="row" class="ugyfelszolgalat-comment-row-ures">
+            @UgyfelszolgalatResource.JelenlegNincsMegjegyzes
+        </div>
+    }
+}

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/DbVisszaallitas.cshtml

@@ -0,0 +1,111 @@
+@using Kreta.Web.Helpers
+@using Kreta.Web.Security
+
+@model Kreta.Web.Areas.UgyfelSzolgalat.Models.DbVisszaallitasModel
+@{
+    Layout = null;
+}
+
+<div class="container-fluid">
+  @Html.HiddenFor(m => m.NeedUserAndBrowserInformation)
+  @Html.HiddenFor(m => m.IntezmenyAdatok.IntezmenyAzonosito)
+  @Html.HiddenFor(m => m.IntezmenyAdatok.Nev)
+  @Html.HiddenFor(m => m.IntezmenyAdatok.FenntartoAzonosito)
+</div>
+
+<div id="UgyfelszolgValidation">
+    @Html.KretaValidationSummary()
+</div>
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.RequestTypeId)
+
+    <div class="row labelFix">
+        <div class="col-sm-12">
+            @Html.KretaLabelForWithoutName(m => m.VisszaallitasKerdes)
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @Html.KretaDatePickerFor(m => m.VisszaallitasDatum).Max(Model.MaiDatum).RenderWithMask()
+        </div>
+    </div>
+    <div class="row labelFix">
+        <div class="dbVisszaAllitasFigyelmeztetes">
+            @Model.VisszaallitasFigyelmeztetes
+        </div>
+    </div>
+</div>
+
+<script type="text/javascript">
+    $(document).ready(function () {
+        $("#" + JiraRestHelper.popUpTitles.Bejelentes.title).data("kendoWindow").title("@Model.Fejlec");
+    });
+
+    var BejelentesHelper = (function () {
+        var helper = function () { };
+
+        function StringBuilder(value) {
+            this.strings = new Array("");
+            this.append(value);
+        }
+
+        StringBuilder.prototype.append = function (value) {
+            if (value) {
+                this.strings.push(value);
+            }
+        }
+
+        StringBuilder.prototype.toString = function () {
+            return this.strings.join("");
+        }
+
+        helper.SendBejelentes = function () {
+            var sb = new StringBuilder();
+
+            if ($("#NeedUserAndBrowserInformation").val() === "1") {
+                sb.append("Intézmény azonosítója: ");
+                $("#IntezmenyAdatok_IntezmenyAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_IntezmenyAzonosito").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény neve: ");
+                $("#IntezmenyAdatok_Nev").val() !== "" ? sb.append($("#IntezmenyAdatok_Nev").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény fenntartóazonosítója: ");
+                $("#IntezmenyAdatok_FenntartoAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_FenntartoAzonosito").val()) : sb.append("-");
+
+                var bejelento = "@(ClaimData.FelhasznaloNev?? string.Empty)";
+                if (bejelento != "") {
+                    sb.append("\n\rBejelentő neve: " + bejelento.toString());
+                }
+                
+                sb.append("\n\rBejelentő felület: ");
+
+                var fullUrl = location.href;
+                typeof fullUrl !== 'undefined' ? sb.append(fullUrl) : sb.append("-");
+
+                sb.append("\n\rBöngésző információ: ");
+                sb.append("userAgent: " + navigator.userAgent + ";");
+
+                var windowWidth = window.innerWidth || document.body.clientWidth;
+                var windowHeight = window.innerHeight || document.body.clientHeight;
+                sb.append("screenSize: " + windowWidth + "," + windowHeight + ";");
+
+                var userAndBrowserInformation = sb.toString();
+            }
+            JiraRestHelper.createDbVisszaallitas($("#VisszaallitasDatum").val(), $("#RequestTypeId").val(), userAndBrowserInformation);
+        };
+
+        return helper;
+    })();
+
+</script>
+
+<style type="text/css">
+    .row.labelFix {
+        min-height: initial !important;
+    }
+
+        .row.labelFix div {
+            min-height: initial !important;
+            margin-left: -10px !important;
+        }
+</style>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/HibaOldal.cshtml

@@ -0,0 +1,23 @@
+@using Kreta.Resources
+@using Kreta.Web.Helpers
+@{
+    Layout = null;
+}
+
+<div class="container-fluid">
+    
+    <div class="row">
+        <div class="col-sm-12 ugyfelszolgalat-hibaoldal">
+            <h3>
+                @UgyfelszolgalatResource.AValasztottBejelentesTipusARendszerbenJelenlegNemTamogatott
+            </h3>
+        </div>
+    </div>
+</div>
+
+<script type="text/javascript">
+    $(document).ready(function () {
+        $("#" + JiraRestHelper.popUpTitles.Bejelentes.title).data("kendoWindow").title("@UgyfelszolgalatResource.KRETAUgyfelszolgalat");
+    });
+    
+</script>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/Kommunikacios.cshtml

@@ -0,0 +1,184 @@
+@using Kreta.Web.Areas.UgyfelSzolgalat.Models
+@using Kreta.Web.Helpers
+@using Kreta.Resources
+@{
+    Layout = null;
+}
+@model KommunikaciosModel
+
+@Html.HiddenFor(x => x.IssueId)
+<div class="container-fluid">
+    <div class="row">
+
+        <div class="col-sm-12 ugyfelszolgalat-header-top">
+            @(UgyfelszolgalatResource.Ugyfelszolgalat) / @(Model.ServiceDesk) / @(Model.TaskKey)
+        </div>
+        <div class="col-sm-12">
+            <div class="ugyfelszolgalat-header-taskname">
+                @(Model.IssueName + " - " + Model.Status)
+            </div>
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @UgyfelszolgalatResource.LeirasSzovege
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @{
+                if (string.IsNullOrWhiteSpace(@Model.IssueDescription))
+                {
+                    @CommonResource.Kotojel
+                }
+                else
+                {
+                    @Html.Raw(Model.IssueDescription)
+                }
+            }
+        </div>
+    </div>
+    <div class="row">
+        <div class="col-sm-12">
+            @Html.KretaTextAreaFor(x => x.IssueText, 5, new Dictionary<string, object>() { { "class", "validateDescriptionLength" } })
+        </div>
+    </div>
+    <div class="row col-sm-12">
+        <div id="validateDescriptionLengthLabel"></div>
+    </div>
+    @if (Model.IsFileUploadEnabled)
+    {
+        <div id="CsatolmanyokInputContainer" class="row">
+            @UgyfelszolgalatResource.CsatolmanyokHozzaadasa
+            @Html.KretaFileUpload("CsatolmanyokInput", onSelectEvent: "function(e){ UgyfelszolgalatKommunikaciosHelper.onSelect(e); }")
+        </div>
+    }
+    <div class="row">
+        <div class="col-sm-12 ugyfelszolgalat-gombok">
+            @Html.KretaButton("addCommentBtn", CommonResource.Kuldes).Events(e => e.Click("function(){ UgyfelszolgalatKommunikaciosHelper.sendNewComment(); }"))
+            @Html.KretaButton("emptyCommentBtn", CommonResource.Megse).Events(e => e.Click("function(){ UgyfelszolgalatKommunikaciosHelper.emptyTextArea(); }"))
+        </div>
+    </div>
+    <div class="ugyfelszolgalat-commentlist-header">
+        @UgyfelszolgalatResource.Megjegyzesek
+    </div>
+    <div class="ugyfelszolgalat-commentlist-container">
+        @Html.Partial("Comments", Model.CommentList)
+    </div>
+</div>
+
+<script>
+  $(document).ready(function () {
+    $("#" + JiraRestHelper.popUpTitles.Kommunikacios.title).data("kendoWindow").title("@UgyfelszolgalatResource.Bejelentes");
+
+    JiraRestHelper.ValidateDescriptionLength(5000);
+    $(".validateDescriptionLength").keyup(JiraRestHelper.ValidateDescriptionLength);
+
+    KretaFileUpload.DisplayValidationInfo("CsatolmanyokInputContainer", "CsatolmanyokFileUploadValidationInfo");
+
+    var attachmentMaxFileSizeInBytes = @Model.AttachmentMaxFileSizeInBytes;
+    var allowedFileExtensionArray = [];
+    allowedFileExtensionArray.push("Max.: {0}MB".replace("{0}", attachmentMaxFileSizeInBytes / (1024 * 1024)));
+    allowedFileExtensionArray.push("Megengedett:");
+        @foreach (var item in Model.AllowedFileExtensionArray)
+        {
+            @:allowedFileExtensionArray.push("@item");
+        }
+
+    var uploadButton = $("#CsatolmanyokInputContainer");
+    uploadButton.mouseenter(function () {
+      KretaFileUpload.StartAnimation();
+      KretaFileUpload.VaidationInfoExtensionContainerAnimation("CsatolmanyokFileUploadValidationInfo", allowedFileExtensionArray, 0);
+    });
+    uploadButton.mouseleave(function () {
+      KretaFileUpload.StopAnimation("CsatolmanyokFileUploadValidationInfo");
+    });
+  });
+
+  var UgyfelszolgalatKommunikaciosHelper = function () {
+    var helper = function () { };
+
+    var urls = {
+      RefreshCommentList: '@Url.Action("RefreshCommentList", "UgyfelSzolgalat", new {area = "UgyfelSzolgalat"})'
+    };
+
+    helper.emptyTextArea = function () {
+      $("#IssueText").val("");
+    };
+    helper.sendNewComment = function () {
+
+      function SendRequest(csatolmanyArray) {
+        var issueText = $('#IssueText').val();
+        if (issueText.length > 0 || csatolmanyArray.length > 0) {
+          JiraRestHelper.createCommentToBejegyzes($('#IssueId').val(), issueText, csatolmanyArray, UgyfelszolgalatKommunikaciosHelper.addNewComment, UgyfelszolgalatKommunikaciosHelper.errorFeedback);
+        }
+      }
+      if ("@Model.IsFileUploadEnabled" === "True") {
+        KretaFileUpload.SendAttachmentsAsBase64EncodedString("CsatolmanyokInput", SendRequest);
+      } else {
+        SendRequest([]);
+      }
+    }
+    helper.errorFeedback = function (data) {
+      try {
+        var errorResponse = CommonUtils.JSONparse(data.responseText);
+        if (typeof (errorResponse.ModelState["model.Comment"]) !== 'undefined') {
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", errorResponse.ModelState["model.Comment"], true);
+        } else {
+          var messageJson = CommonUtils.JSONparse(errorResponse.Message);
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", messageJson.errorMessage, true);
+          KretaFileUpload.ResetUploadControl("CsatolmanyokInputContainer");
+          if (messageJson.issueId !== -1) createNewComment(messageJson.issueId);
+        }
+      } catch (e) {
+        KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", "@CommonResource.HibaTortentAzOldalon", true);
+      }
+    }
+
+    helper.addNewComment = function (id) {
+      KretaFileUpload.ResetUploadControl("CsatolmanyokInputContainer");
+      createNewComment(id);
+    }
+
+    function createNewComment(id) {
+      $("#IssueText").val("");
+      callRefreshCommentList(id);
+    }
+
+    function callRefreshCommentList(id) {
+      AjaxHelper.AsyncPost(urls.RefreshCommentList, { Id: id }, function (data) { refreshCommentList(data) });
+    }
+
+    function refreshCommentList(data) {
+      var $commentListContainer = $("div.ugyfelszolgalat-commentlist-container");
+      $commentListContainer.empty();
+      $commentListContainer.append(data);
+    }
+    helper.onSelect = function (e) {
+      KretaFileUpload.StopAnimation();
+      var allowedFileExtensionArray = [];
+            @foreach (var item in Model.AllowedFileExtensionArray)
+            {
+                @:allowedFileExtensionArray.push("@item");
+            }
+      var attachmentMaxFileSizeInBytes = @Model.AttachmentMaxFileSizeInBytes;
+      var attachments = e.files;
+
+      for (var i = 0; i < attachments.length; i++) {
+        if (attachmentMaxFileSizeInBytes < attachments[i].size) {
+          e.preventDefault();
+          var errorMessage = "@ErrorResource.HibaTortentXMBNalNemLehetNagyobbAFajlMerete";
+          errorMessage = errorMessage.replace("{0}", attachmentMaxFileSizeInBytes / (1024 * 1024));
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", errorMessage, true);
+          break;
+        }
+        if ($.inArray(attachments[i].extension.toLowerCase(), allowedFileExtensionArray) === -1) {
+          e.preventDefault();
+          KretaWindowHelper.feedbackWindow("@CommonResource.Hiba", "@ErrorResource.AFajlKiterjeszteseVagyTipusaNemMegfelelo", true);
+          break;
+        }
+      }
+    }
+    return helper;
+  }();
+</script>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/KonferenciaJelentkezes.cshtml

@@ -0,0 +1,100 @@
+@using Kreta.Web.Helpers
+@using Kreta.Resources
+@using Kreta.Web.Security
+
+@model Kreta.Web.Areas.UgyfelSzolgalat.Models.KonferenciaJelentkezesModel
+@{
+    Layout = null;
+}
+
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.NeedUserAndBrowserInformation)
+</div>
+
+<div id="UgyfelszolgValidation">
+    @Html.KretaValidationSummary()
+</div>
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.RequestTypeId)
+    <div class="row col-sm-12">
+        <div class="ugyfelszolgalatLabel-text">@UgyfelszolgalatResource.JelentkezoSzemelyekSzama@CommonResource.RequiredString</div>
+        @Html.KretaNumericFor(m => m.JelentkezoSzemelyekSzama).Value(1).Min(1).Max(10)
+    </div>
+    <div class="row col-sm-12">
+        <div class="ugyfelszolgalatLabel-text">@UgyfelszolgalatResource.JelentkezoSzemelyekListaja@CommonResource.RequiredString</div>
+        @Html.KretaTextAreaFor(m => m.JelentkezoSzemelyekListaja, 6)
+    </div>
+    <div class="row col-sm-12">
+        <div class="ugyfelszolgalatLabel-text">@UgyfelszolgalatResource.EgyebUzenet</div>
+        @Html.KretaTextAreaFor(m => m.EgyebUzenet, 4, new Dictionary<string, object>() { { "class", "validateDescriptionLength" } })
+    </div>
+    <div class="row col-sm-12">
+        <div id="validateDescriptionLengthLabel"></div>
+    </div>
+</div>
+
+<script type="text/javascript">
+    $(document).ready(function () {
+        $("#" + JiraRestHelper.popUpTitles.Bejelentes.title).data("kendoWindow").title("@Model.Fejlec");
+
+        JiraRestHelper.ValidateDescriptionLength(1000);
+        $(".validateDescriptionLength").keyup(JiraRestHelper.ValidateDescriptionLength);
+    });
+
+    var BejelentesHelper = (function () {
+        var helper = function () { };
+
+        function StringBuilder(value) {
+            this.strings = new Array("");
+            this.append(value);
+        }
+
+        StringBuilder.prototype.append = function (value) {
+            if (value) {
+                this.strings.push(value);
+            }
+        }
+
+        StringBuilder.prototype.toString = function () {
+            return this.strings.join("");
+        }
+
+        helper.SendBejelentes = function () {
+            var sb = new StringBuilder();
+
+            if ($("#NeedUserAndBrowserInformation").val() === "1") {
+                sb.append("Intézmény azonosítója: ");
+                $("#IntezmenyAdatok_IntezmenyAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_IntezmenyAzonosito").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény neve: ");
+                $("#IntezmenyAdatok_Nev").val() !== "" ? sb.append($("#IntezmenyAdatok_Nev").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény fenntartóazonosítója: ");
+                $("#IntezmenyAdatok_FenntartoAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_FenntartoAzonosito").val()) : sb.append("-");
+
+                var bejelento = "@(ClaimData.FelhasznaloNev?? string.Empty)";
+                if (bejelento != "") {
+                    sb.append("\n\rBejelentő neve: " + bejelento.toString());
+                }
+
+                sb.append("\n\rBejelentő felület: ");
+
+                var fullUrl = location.href;
+                typeof fullUrl !== 'undefined' ? sb.append(fullUrl) : sb.append("-");
+
+                sb.append("\n\rBöngésző információ: ");
+                sb.append("userAgent: " + navigator.userAgent + ";");
+
+                var windowWidth = window.innerWidth || document.body.clientWidth;
+                var windowHeight = window.innerHeight || document.body.clientHeight;
+                sb.append("screenSize: " + windowWidth + "," + windowHeight + ";");
+
+                var userAndBrowserInformation = sb.toString();
+            }
+            JiraRestHelper.createKonferenciaJelentkezes($("#JelentkezoSzemelyekSzama").val(), $("#JelentkezoSzemelyekListaja").val(), $("#EgyebUzenet").val(), $("#RequestTypeId").val(), userAndBrowserInformation);
+        };
+
+        return helper;
+    })();
+
+</script>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/UgyfelSzolgalat.cshtml

@@ -0,0 +1,71 @@
+@using Kreta.BusinessLogic.Classes
+@using Kreta.Enums.ManualEnums
+@using Kreta.Resources
+@using Kreta.Web.Areas.UgyfelSzolgalat.Models
+@using Kreta.Web.Helpers
+@using Kreta.Web.Helpers.Grid
+@{
+    Layout = null;
+}
+@model UgyfelszolgalatModel
+<div class="container-fluid">
+    @{
+        List<FunctionCommand> bejelentesMenu = new List<FunctionCommand>();
+        List<FunctionCommand> nestedBejelentesMenu = new List<FunctionCommand> { };
+        foreach (var gomb in Model.BejelentesGombsor)
+        {
+            string action = "function() { JiraRestHelper.popUpBejelentesWindow('" + gomb.Id + "', '" + gomb.Key + "'); }";
+            nestedBejelentesMenu.Add(new FunctionCommand { Name = gomb.ToolTip, ClientAction = action });
+        }
+        bejelentesMenu.Add(new FunctionCommand { Name = UgyfelszolgalatResource.UjBejelentes.ToUpper(), NestedCommands = nestedBejelentesMenu });
+    }
+
+    <div id="ugyfelszolgalatSearchParams" class="row">
+        @Html.HiddenFor(x => x.ServiceDeskId)
+        @Html.KretaComboBoxFor(x => x.BejelentesTypusId, Model.BejelentesTypusList).Events(x => x.Change("function() { UgyfelszolgHelper.RefreshGrid(); }")).RenderIntoOneColWithName(4)
+        @Html.KretaComboBoxFor(x => x.StatusId, Model.StatusList).Events(x => x.Change("function() { UgyfelszolgHelper.RefreshGrid(); }")).RenderIntoOneColWithName(3)
+    </div>
+
+    <div>
+        @(
+    Html.KretaGrid<UgyfelszolgalatGridModel>
+        (
+            "UgyfelszolgalatGrid",
+            new GridApiUrl("UgyfelSzolgalatApi", "GetBejelentesekGrid", new Dictionary<string, string>()),
+            dataParameterFunction: "ugyfelszolgalatSearchParams",
+            useToolBar: false
+        )
+        .Columns(columns =>
+        {
+            columns.Bound(c => c.BejelentesTipus);
+        })
+        .LinkButtonColumn("", c => c.Referencia, "JiraRestHelper.popUpKommunikaciosWindow", GridButtonsEnum.Modositas)
+        .LinkButtonColumn("", c => c.BejelentesCime, "JiraRestHelper.popUpKommunikaciosWindow", GridButtonsEnum.Modositas)
+        .Columns(columns =>
+        {
+            columns.Bound(c => c.Status);
+            columns.Bound(c => c.BejelentesDatuma).Format(SDAFormat.Format[SDAFormat.FormatType.ShortDate]).Width("10%");
+            columns.Bound(c => c.UtolsoFrissites).Format(SDAFormat.Format[SDAFormat.FormatType.ShortDate]).Width("10%");
+        }).Sortable(s => s.Enabled(false))
+        .FunctionCommand(Html, bejelentesMenu)
+        .AutoBind(true)
+        )
+    </div>
+</div>
+
+<script type="text/javascript">
+    $(document).ready(function () {
+        $("#" + JiraRestHelper.popUpTitles.UgyfelSzolgalat.title).data("kendoWindow").title("@Model.Fejlec");
+    });
+
+    var UgyfelszolgHelper = (function () {
+        var ugyfelszolgHelper = function () { };
+
+        ugyfelszolgHelper.RefreshGrid = function () {
+            KretaGridHelper.refreshGridSearchPanel("UgyfelszolgalatGrid", "ugyfelszolgalatSearchParams");
+        }
+
+        return ugyfelszolgHelper;
+    })();
+
+</script>

KretaWeb/Areas/UgyfelSzolgalat/Views/UgyfelSzolgalat/UjUrlIgenyles.cshtml

@@ -0,0 +1,102 @@
+@using Kreta.Web.Helpers
+@using Kreta.Resources
+@using Kreta.Web.Security
+
+@model Kreta.Web.Areas.UgyfelSzolgalat.Models.UjUrlIgenyles
+@{
+    Layout = null;
+}
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.NeedUserAndBrowserInformation)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.IntezmenyAzonosito)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.Nev)
+    @Html.HiddenFor(m => m.IntezmenyAdatok.FenntartoAzonosito)
+</div>
+
+<div id="UgyfelszolgValidation">
+    @Html.KretaValidationSummary()
+</div>
+<div class="container-fluid">
+    @Html.HiddenFor(m => m.RequestTypeId)
+
+    <div class="row ujUrlIgenylese-text">
+        @UgyfelszolgalatResource.KeremAdjaMegMilyenURLCimenSzeretneElerhetoveTenniAzIntezmenyKretaRendszeret
+    </div>
+    <div class="row">
+        <div class="ujUrlIgenylese-url-div">
+            @UgyfelszolgalatResource.https
+        </div>
+        <div class="ujUrlIgenylese-url-div" style="max-width: 150px;">
+            @Html.KretaTextBoxFor(m => m.UjUrlName)
+        </div>
+        <div class="ujUrlIgenylese-url-div">
+            @UgyfelszolgalatResource.ekretahu
+        </div>
+    </div>
+    <div class="row ujUrlIgenylese-text">
+        @UgyfelszolgalatResource.FigyelemAzIntezmenyJelenlegiEleresiLehetosegeAzUjUrlCimIgenylesetKovetoenIsMegmaradSzoveg
+    </div>
+</div>
+
+<script type="text/javascript">
+    $(document).ready(function () {
+        $("#" + JiraRestHelper.popUpTitles.Bejelentes.title).data("kendoWindow").title("@Model.Fejlec");
+    });
+
+    var BejelentesHelper = (function () {
+        var helper = function () { };
+
+        function StringBuilder(value) {
+            this.strings = new Array("");
+            this.append(value);
+        }
+
+        StringBuilder.prototype.append = function (value) {
+            if (value) {
+                this.strings.push(value);
+            }
+        }
+
+        StringBuilder.prototype.toString = function () {
+            return this.strings.join("");
+        }
+
+        helper.SendBejelentes = function () {
+            var sb = new StringBuilder();
+
+            if ($("#NeedUserAndBrowserInformation").val() === "1") {
+                sb.append("Intézmény azonosítója: ");
+                $("#IntezmenyAdatok_IntezmenyAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_IntezmenyAzonosito").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény neve: ");
+                $("#IntezmenyAdatok_Nev").val() !== "" ? sb.append($("#IntezmenyAdatok_Nev").val()) : sb.append("-");
+
+                sb.append("\n\rIntézmény fenntartóazonosítója: ");
+                $("#IntezmenyAdatok_FenntartoAzonosito").val() !== "" ? sb.append($("#IntezmenyAdatok_FenntartoAzonosito").val()) : sb.append("-");
+
+                var bejelento = "@(ClaimData.FelhasznaloNev?? string.Empty)";
+                if (bejelento != "") {
+                    sb.append("\n\rBejelentő neve: " + bejelento.toString());
+                }
+
+                sb.append("\n\rBejelentő felület: ");
+
+                var fullUrl = location.href;
+                typeof fullUrl !== 'undefined' ? sb.append(fullUrl) : sb.append("-");
+
+                sb.append("\n\rBöngésző információ: ");
+                sb.append("userAgent: " + navigator.userAgent + ";");
+
+                var windowWidth = window.innerWidth || document.body.clientWidth;
+                var windowHeight = window.innerHeight || document.body.clientHeight;
+                sb.append("screenSize: " + windowWidth + "," + windowHeight + ";");
+
+                var userAndBrowserInformation = sb.toString();
+            }
+            JiraRestHelper.createUjUrlIgenyles($("#UjUrlName").val(), $("#RequestTypeId").val(), userAndBrowserInformation);
+        };
+
+        return helper;
+    })();
+
+</script>

KretaWeb/Areas/UgyfelSzolgalat/Views/web.config

@@ -0,0 +1,36 @@
+<?xml version="1.0"?>
+
+<configuration>
+  <configSections>
+    <sectionGroup name="system.web.webPages.razor" type="System.Web.WebPages.Razor.Configuration.RazorWebSectionGroup, System.Web.WebPages.Razor, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
+      <section name="host" type="System.Web.WebPages.Razor.Configuration.HostSection, System.Web.WebPages.Razor, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" />
+      <section name="pages" type="System.Web.WebPages.Razor.Configuration.RazorPagesSection, System.Web.WebPages.Razor, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" />
+    </sectionGroup>
+  </configSections>
+
+  <system.web.webPages.razor>
+    <host factoryType="System.Web.Mvc.MvcWebRazorHostFactory, System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
+    <pages pageBaseType="System.Web.Mvc.WebViewPage">
+      <namespaces>
+        <add namespace="System.Web.Mvc" />
+        <add namespace="System.Web.Mvc.Ajax" />
+        <add namespace="System.Web.Mvc.Html" />
+        <add namespace="System.Web.Routing" />
+        <add namespace="System.Web.Optimization" />
+        <add namespace="Kreta.Web" />
+        
+      </namespaces>
+    </pages>
+  </system.web.webPages.razor>
+
+  <appSettings>
+    <add key="webpages:Enabled" value="false" />
+  </appSettings>
+
+  <system.webServer>
+    <handlers>
+      <remove name="BlockViewHandler"/>
+      <add name="BlockViewHandler" path="*" verb="*" preCondition="integratedMode" type="System.Web.HttpNotFoundHandler" />
+    </handlers>
+  </system.webServer>
+</configuration>